Arts Centre Melbourne appoints new Destination and Audience Executive to leadership team

Arts Centre Melbourne is delighted to announce it has appointed Kim Berkers, to the role of Executive Director, Destination and Audience. Berkers, who started the role this month, will lead the Customer Service, Engagement, Innovation and Strategic Communications functions at Arts Centre Melbourne. She brings with her a wealth of experience in hospitality, a steadfast dedication to brand positioning and a passion for crafting enduring customer experiences.

Berkers joins Arts Centre Melbourne from her most recent role as Chief Executive Officer of the Scott Pickett Group, one of Australia’s most successful restaurant groups, with iconic individual brands including Longrain, Chancery Lane, Estelle, Matilda, Smith Street Bistrot and the newly opened Audrey’s at the refurbished Continental Hotel in Sorrento.

She has held senior leadership roles at the Atlantic Group and Delaware North Companies Australia, overseeing prestigious major events at the Australian Open and Australian Formula One Grand Prix.

Berkers:

She was excited to begin work at one of Australia’s most iconic cultural organisations.

I’m really looking forward to working with the Arts Centre Melbourne team at this exciting point in history utilising my background in the service industry to ensure that every aspect of customer service, engagement and brand development is front of mind.

The impact of the performing arts on the community is incredibly special and leaves an enduring impression. My first memory of the arts precinct is going to the Sidney Myer Music Bowl as a child when it was transformed into an ice-skating rink every winter.

Arts Centre Melbourne Chief Executive Officer Karen Quinlan, AM:

I congratulate Kim on her appointment and look forward to collaborating with her at this pivotal moment in Arts Centre Melbourne’s history. Across hospitality and beyond, Kim is a results-oriented leader with an impressive record of driving business success.

Kim’s experience and business acumen will be invaluable in refreshing our existing offers and delivering our two new food and beverage outlets as part of the Melbourne Arts Precinct Transformation.